13th and 14th Gen Intel Processor Warranty Update

Committed to providing exceptional service and product quality, MAINGEAR, in response to Intel’s recent warranty update, will be extending the processor warranty on all PCs equipped with affected 13th and 14th Gen Intel Core processors to five (5) years from the date of purchase. This extension also applies to systems featuring delidded 14900KS processors.

While Intel has acknowledged flaws in select processors, MAINGEAR has experienced minimal CPU issues due to our adherence to Intel’s recommended specifications. MAINGEAR does not tweak voltages for Intel or AMD CPUs beyond recommended settings, ensuring optimal stability and longevity.

We believe that the forthcoming microcode updates from Intel will address the identified stability issues. As we work toward deploying a fix, it is important to note that failure rates for the latest generation Intel and AMD CPUs have remained low and within industry expectations. Over the years, system stability has consistently improved, reflecting advancements in CPU and motherboard technologies. 

In the coming weeks, MAINGEAR will be alerting customers of the processor warranty extension and will proactively guide affected customers through the necessary update procedures.

Intel® 13th and 14th Gen CPU Models Eligible for Warranty Extension

Vendor hardware instability can significantly impact both customer satisfaction and the user experience we strive for. At MAINGEAR, we are confident that by extending the processor warranty, effectively communicating to customers with affected systems, and providing prompt updates, we will minimize any impact and uphold our well-established standards of reliability and customer service.