Shipping

We offer free ground shipping within the continental U.S. on most products purchased directly from MAINGEAR.com.

Some systems require palletized freight shipping, which is not covered under our free shipping offer.

• Free shipping is handled via FedEx Ground and usually takes 2–7 business days, depending on your location.
• Shipping upgrades (e.g., 2-Day or Overnight) are available at checkout for an additional cost.
• Once shipped, orders cannot be re-routed. Free shipping only applies to the first delivery attempt—any re-delivery will incur additional charges.
• Orders with freight shipping require scheduled delivery. You’ll be contacted by the freight carrier to arrange a convenient drop-off time.

Shipping Delays and Alternate Delivery Options

Please note that shipping times may be affected by factors beyond our control, including carrier disruptions, high package volumes, severe weather, and holidays. MAINGEAR is not liable for delivery delays caused by the shipping carrier. Once a system leaves our facility, all shipping fees are non-refundable

If you prefer a more secure delivery method, we may be able to ship your order to a local FedEx facility for in-person pickup. This option is subject to location availability and must be arranged in advance through our support team. Please contact us by phone or email to explore this option—note that not all FedEx locations are eligible.

If you have questions or concerns, please contact us at (908) 620-9050 or by emailing sales@maingear.com.