How do I run a diagnostic test on my system memory?
A system memory test can require two or more hours to complete, so we recommend running it overnight, or while you're away from your computer. If there is a faulty stick of RAM in your PC it could cause issues ranging from memory management errors to system crashes and blue screens (BSODs). Please follow the steps below to run a memory diagnostic test through Windows. Once the test is finished the system will boot back in to Windows.
- Type Mdsched.exe or Windows Memory Diagnostics in the Windows Start menu search bar.
- You can either choose to restart now to start the test immediately or “check for problems the next time I start my computer” to test the system the next time it boots up.
- Once the test completes it will boot back into Windows. In order to see the results, please press the Windows Key+R to open the "Run" prompt.
- Type eventvwr.exe and press enter to open Event Viewer.
- Expand the Windows logs located in the left plane.
- Right click on System and click on Find.
- Type MemoryDiagnostics-Results, and click the Find Next button.
- Click the X to close the Find prompt.
- In Event Viewer, double-click on the MemoryDiagnostics-Results source, and see the message. If the result reads " The Windows Memory Diagnostic tested the computer's memory and detected no errors" then you can dismiss memory/ram as the possible cause of the problem.